Privacy Policy

1. Introduction

Consyls Limited (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or services. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

2. Information We Collect

We may collect the following personal information:

• Name, email address, phone number (when contacting us or using forms).
• Billing details necessary to process payments (handled securely by our payment providers).
• Information provided voluntarily when enquiring about or purchasing services.
• Technical information such as IP address, browser type, and cookies when you use our website.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to enquiries and provide consultancy services.
• To issue invoices, confirmations, and related documentation.
• To manage bookings, cancellations, and refunds.
• To improve our website and services.
• To meet legal and regulatory obligations.

4. Legal Basis for Processing

We process personal data under one or more of the following legal bases:

• Consent (where you provide information voluntarily).
• Contract (to deliver the services you have purchased).
• Legal obligation (to meet accounting, tax, or regulatory requirements).
• Legitimate interests (to improve services and maintain security).

5. Sharing of Information

We do not sell or rent personal data. We may share information only with:

• Trusted service providers (e.g. payment processors like Stripe/Revolut).
• Professional advisors (legal, accounting) when required.
• Regulatory bodies if legally required.

6. Data Storage & Security

We store personal data securely and only for as long as necessary. Appropriate technical and organisational measures are in place to protect data against loss, misuse, or unauthorised access.

7. Cookies

Our website may use cookies to improve user experience and analyse traffic. You can adjust cookie preferences in your browser settings.

8. Your Rights

You have the following rights under UK GDPR:

• The right to access your data.
• The right to request correction or deletion.
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the details below.

9. Contact Information

Consyls Limited
86-90 Paul Street, London, UK EC2A 4NE
Phone: 0845 154 0559
Email: billing@consyls.com
Hours: Monday – Saturday, 9:00 AM – 9:00 PM UK Time

10. Updates to this Policy

We may update this Privacy Policy occasionally to reflect changes in law or our practices. The latest version will always be available on our website.